When your Internet Explorer cannot display the webpage, you must try to fix it immediately or else you will have difficulty in accessing web pages from your computer. In this case, your computer will be fully connected to a working internet network yet the Internet Explorer cannot display the webpage. If you try to open a webpage from Internet Explorer, you will see a message containing the error. Usually, it will show a notification on the center of the page entitled “Internet Explorer cannot display the webpage”.
If you find this type of error, it is possible that there is an issue with your PC’s Network. Most of the “Internet Explorer cannot display the webpage” cases are caused by the issue with IPv4 and IPv6 Internet Protocol Version within the Windows system. Just like the “Internet not secured” issue, this error happens when a certain webpage you wish to open access both of IPv4 and IPv6. This will create confusion in the system which results in the Internet Explorer cannot display the webpage.
Other than the problem with IPv4 and IPv6, “Internet Explorer cannot display the webpage” error can be caused by many things. Other issues involving DNS issue, Proxy issue, cache or history problems may also play a role in this error. Keep in mind that you always have to make sure your Internet Network is properly functional. Try to check the connectivity with the other browser or the other device near you. Additionally, you can try to disable the VPNs operating in your computer. If you have considered all of these possible problems into account, you can now try to fix the “Internet Explorer cannot display the webpage” error with one of these methods below.
Methods to Fix “Internet Explorer cannot display the webpage” Error
A lot of Windows XP users may have experienced “Internet Explorer cannot display the webpage” error once or twice before. As the default browser in Windows XP system, it would make it easier to use Internet Explorer instead of the other browser. Nevertheless, you must find the other alternative browser in case “Internet Explorer cannot display the webpage” error occurs on your Windows XP PC.
You will not have to look for other alternative browsers for you can fix the “Internet Explorer cannot display the webpage” issue on your Windows XP easily. In order to fix the problem, you can perform one of the methods below. See if one of these methods can do the job to fix the error.
Unchecking the Proxy Option
Step 1: Open the Run box by pressing Windows and R buttons at the same time.
Step 2: Afterward, you can type inetcpl.cpl in the search box and press Enter to open Internet Properties.
Step 3: Then, you can click on the “Go to Connections” tab and proceed to choose the section “LAN settings”.
Step 4: Proceed to uncheck the option “Use a Proxy Server for your LAN” and check the option “Automatically detect settings” instead.
Step 5: Click Ok then Apply and reboot your PC.
Disabling IPv6
Step 1: Look for the Wifi icon on your PC’s system tray.
Step 2: Proceed to right-click on it and select the option “Open Network and Sharing Center”.
Step 3: See the current Internet Network you are connected to and open the settings.
Step 4: Proceed to select the “Properties” button on the Settings window.
Step 5: Afterward, you can uncheck the box next to “Internet Protocol Version 6 (TCP/IP)”.
Step 6: At last, click on the option OK and close the window.
Step 7: Try to reboot your PC to save and apply the changes fully. See if this method can fix the “Internet Explorer cannot display the webpage” error on your Windows XP.
Using Google DNS to Fix “Internet Explorer cannot display the webpage” Error
Step 1: Proceed to open the Control Panel and head to the section “Network and Internet”.
Step 2: Afterward, choose the option “Network and Sharing Center”.
Step 3: Then, find the option “Change adapter settings”.
Step 4: After you click on the previous option, you can now choose the internet network which is currently connected to your PC.
Step 5: Then, you can double-click on it and choose the option “Properties”.
Step 6: Proceed to select the option “Internet Protocol Version 4 (TCP/IPv4)” and click on the option “Properties”.
Step 7: Check the box next to “Use the following DNS server addresses” and type the settings for the DNS server as followed: 8.8.8.8 for Preferred DNS Server and 8.8.4.4 for Alternate DNS server.
Step 8: At last, close the window and restart your PC to save and apply the changes.
Deleting Browsing History
Step 1: Open the Run box by pressing Windows and R buttons at the same time.
Step 2: Afterward, you can type inetcpl.cpl in the search box and press Enter to open Internet Properties.
Step 3: Look for the section under the “Browsing history” from the “General” tab and proceed to click on the option “Delete”.
Step 4: Make sure to delete everything from Temporary Internet files and website files to Tracking Protection.
Step 5: Finish the deleting process by clicking on the “Delete” button once more.
Step 6: Wait for the Internet Explorer to finish deleting the Temporary files.
Step 7: Open the Internet Explorer back and see if the “Internet Explorer cannot display the webpage” error is fixed or not.
Disabling Enhanced Protected Mode
Step 1: Open the Run box by pressing Windows and R buttons at the same time.
Step 2: Afterward, you can type inetcpl.cpl and press Enter to open Internet Properties.
Step 3: Then, head to the “Advanced” tab and find the option “Enable Enhanced Protected Mode.”
Step 4: Proceed to uncheck the box next to it and click Apply.
Step 5: Click OK to save the changes and close the Internet Properties window.
Step 6: At last, try to restart the Internet Explorer. See if you can open a web page after you open it again.
Disabling Antivirus and Firewall Temporarily
Just like any other errors with Internet issues on Windows system, you can try to disable the antivirus and firewall on your Windows XP PC to fix the “Internet Explorer cannot display the webpage” issue. Make sure to only do it temporarily or else your computer will be at risk of getting infected by unwanted malware.
Step 1: Look for the system tray for the antivirus icon on your Windows XP PC.
Step 2: After you find it, you can right-click on the icon and choose the option “Disable”.
Step 3: Proceed to set the time frame for the Antivirus to remain disabled. 15 or 30 minutes will do.
Step 4: Then, you can try to connect your Windows XP PC again to the available network near you.
Step 5: If the “Internet Explorer cannot display the webpage” issue still persists, then you can try to disable the Firewall.
Step 6: Press Windows and I buttons at the same time to open the Control Panel.
Step 7: Afterward, you can click on the section “System and Security”.
Step 8: Proceed to click on the option “Windows Firewall”.
Step 9: On the left window, you can see the option to turn the Windows Firewall off. Click on the switch.
Step 10: After the Firewall turns off, you can try to restart your Windows XP PC. See if the Internet Explorer can finally display the webpage you wish to open once your PC turns back on.
Flushing DNS and Resetting TCP/IP
Step 1: Look for the Windows button on your PC desktop and right-click on it.
Step 2: Afterward, choose the option “Command Prompt(Admin)”.
Step 3: Then, type the following command on the Command Prompt window and press enter after each one.
ipconfig /release ipconfig /flushdns ipconfig /renew
Step 4: Once more, you can open the Command Prompt window and type the following command. Press Enter after each one.
ipconfig /flushdns nbtstat –r netsh int ip reset netsh winsock reset
Step 5: At last, you can reboot your Windows XP PC to save and apply the changes.
Disabling Add-Ons on Internet Explorer
Step 1: First, you can press Windows and X buttons.
Step 2: Afterward, proceed to choose the option “Command Prompt (Admin)”.
Step 3: Then, you can type the command “%ProgramFiles%Internet Exploreriexplore.exe” -extoff and press Enter.
Step 4: Find the option “Manage Add-ons” then click on it.
Step 5: Proceed to select the option “All add-ons” under the section in the left corner.
Step 6: Afterward, you can choose each of the add-ons by pressing Ctrl and A buttons at the same time.
Step 7: Then, you can choose the option “Disable all”.
Step 8: Proceed to restart the Internet Explorer and see if you can open the webpage from it or not.
In case the problem still persists, you can try to enable each of the add-ons back. Afterward, you can check which one causes the problem. At last, delete the problematic add-on from your Internet Explorer.
Resetting Internet Explorer
Step 1: Open the Run box by pressing Windows and R buttons.
Step 2: Afterward, you can type inetcpl.cpl in the search box and press Enter to open Internet Properties.
Step 3: Head to the “Advanced” tab and click on the “Reset” button.
Step 4: Afterward, you can select the option “Delete personal settings option” on the new window.
Step 5: Proceed to click on the option “Reset”.
Step 6: Wait until the Internet Explorer finishes the resetting process.
Step 7: At last, you can reboot your Windows XP PC to save and apply the changes.
Checking for Windows Update
Step 1: Open the Control Panel by pressing Windows and I buttons at the same time.
Step 2: Afterward, you can choose the section “Update & Security”.
Step 3: Then, find the option “Check for updates” and click on it.
Step 4: Once your Windows PC has installed the updates, you can reboot the system.
Running Windows Clean Boot
In most cases, a lot of third-party software can clash with the Windows Store and other apps. If you wish to fix the “Internet Explorer cannot display the webpage” caused by this issue efficiently, then you can perform a clean boot on your Windows system.
Source: Security Feed